Intrashop FAQ

How often can I place an order?
- Max. 2 orders per month for station equipment, except urgent orders (Foil, Damage, Extras)

How to order?
- via Intrashop
- separate order for
- Station
- Foil
- Damage / Sparepart

What to do if the delivery is broken/ wrong/missing?
- Please contact
- order@ for Foil & Station
- sparepartorder@ for Damage
- Include: Order number, article description, photo, copy of delivery bill

What can I buy myself?
- White goods (washing machine, dryer, dishwasher)
- Lift truck - except Germany via order@ Condition: no gravel space, no steps into the warehouse, safe storage location available)
- Heavy-duty shelving - except Germany via order@ inlclude Quantity & Size
Feel free to reach out to order@ for support
Missing product? Who do I contact if I can't find an item in the shop?
Station & Foil
Sparepart